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Wayki Privacy Policy

At Wayki Innovación S.A.C. ("Wayki", "we", or "the platform"), we respect and protect the privacy of our users. This policy describes how we collect, use, store, share, and protect personal and non-personal information from those who access and use our services.

Effective date:

The processing of personal data carried out by Wayki complies with the provisions of Law No. 29733 – Personal Data Protection Law (Peru), its Regulation approved by Supreme Decree No. 003-2013-JUS, as well as with the General Data Protection Regulation of the European Union (GDPR) where applicable.

1. Data We Collect

  • Identification and contact data: name, surname, identity document, position, email, phone, company/organization, encrypted access credentials.
  • Usage data: IP address, device, operating system, browser, access dates/times/duration, actions performed (e.g., issue creation, file uploads, comments, etc.).
  • Project and file data: BIM models, schedules, plans, images, photographs, reports, documentation, coordination metadata, clashes and issues generated.
  • Billing and transaction data: name or company name, tax ID, fiscal address, banking and payment information.
  • Sensitive data (when applicable): only when indispensable and always with express consent (e.g., images or recordings associated with construction reports).

2. Processing Purposes

  • Service provision: access, user management, projects, modules, and contracted features.
  • Experience personalization: adapt features and notifications according to profile and needs.
  • Support and maintenance: resolve technical issues, answer queries, and provide training.
  • Security: prevent unauthorized access, fraud, misuse, or illegal activities.
  • Analytics and metrics: internal statistics and reports to improve the service.
  • Billing and administration: process payments, issue receipts, and manage contractual obligations.
  • Commercial communications: news, improvements, features, or events, always with express authorization.
  • Legal compliance: respond to requests from competent authorities in accordance with the law.

3. User Consent

The use of Wayki implies the free, prior, express, and informed consent for data processing in accordance with this policy. It is manifested by registering, accepting the terms, or continuing to use the platform after being informed. For sensitive data, additional express consent will be requested.

4. Data Retention

Data will be retained only for the time necessary to fulfill the purposes of this policy and legal obligations. Once the period has expired, data will be securely deleted or anonymized for statistical purposes.

5. Data Transfer and Disclosure

Wayki does not sell or rent personal information to third parties. However, data may be shared in the following cases:

  • Service providers: hosting, cloud (Azure/AWS), authentication, communications, payment processing, under confidentiality and security contracts.
  • Competent authorities: when required by legal, administrative, or judicial mandate.
  • Partner companies: in alliances or specific projects, with express consent from the user or the owning company.
  • International transfer: if servers are located outside Peru, compliance with Law No. 29733 and GDPR will be guaranteed.

6. Data Subject Rights (ARCO)

Users may exercise the following rights at any time:

  • Access: know what data we process and how.
  • Rectification: request correction of inaccurate or incomplete data.
  • Cancellation/Deletion: request deletion of data when applicable.
  • Opposition: object to processing for legitimate reasons.
  • Portability: request a structured copy of your data to transfer to another provider.
  • Consent revocation: withdraw your authorization at any time.

To exercise these rights, the user must send a request to contacto@wayki.app.

7. Security Measures

Wayki implements adequate technical, administrative, and organizational measures to protect personal data against:

  • Unauthorized access, modification, or disclosure.
  • Accidental loss, destruction, or damage.
  • Misuse or fraud.

These include: SSL/TLS encryption, access controls, periodic backups, audits, monitoring, and secure servers in Peru with cloud redundancy.

8. Use of Cookies and Similar Technologies

Wayki uses cookies and analytics tools to improve the user experience:

  • Technical: necessary for operation.
  • Personalization: remember preferences.
  • Analytics: statistics and service improvement.
  • Advertising: only with user consent.

Users can configure their browser to reject cookies, although this may limit certain functionalities.

9. Third-Party Links

The platform may contain links to third-party websites. Wayki is not responsible for their privacy practices or content. We recommend reviewing the privacy policies of each external provider.

10. Privacy Policy Changes

Wayki may update this policy at any time to reflect legal, technical, or service delivery changes. Modifications will be published on our website and notified to users. Continued use of the platform implies acceptance of the changes.

11. Contact

For queries, requests, or complaints regarding the processing of personal data, users may contact us at: